Terms & Conditions for Online Ordering for Retailers



How to Open a WorldPantry Partner Account

To open an wholesale account simply:


Or if you prefer to sign up by phone, please call the WorldPantry Wholesale Department at:

866-972-6879 (Toll-Free)
Monday through Friday: 9:00 a.m. to 5:00 p.m. PT

NOTE: Please have your Business License and/or Sales Tax Exemption Number available when calling.

Order Minimums

  • The minimum opening order amount is $50.
  • The minimum reorder amount is $50.
  • Mixed or split cases are not allowed.
  • Backorders are not allowed.

Terms

For all orders, payment must be made by credit card (Visa, MasterCard, American Express or DISCOVER).

Promotions

Consumer coupons, discounts and/or other promotions cannot be applied to wholesale orders.

Shipping

Freight and handling is F.O.B. Lemoyne, PA. Credit or replacements will be issued for damaged or missing goods reported within three days of receiving delivery. Our shipping provider reserves the right to inspect damaged goods prior to issuing a claim; please hold damaged goods for two weeks.

Warm Weather Shipping

During warm weather months, there is a $5.00 per case surcharge to cover the costs of expedited shipping and insulation when perishable items (usually items with chocolate) are contained in the order. Due to the heat sensitivity of some of our products, when transit routes or destination temperatures are over 74 degrees F, orders MUST BE SHIPPED via 2 day delivery. These orders will be shipped in insulated packaging with cold packs to protect these products from the heat. Additionally, we may only ship these orders on Monday, Tuesday or Wednesday so your order will not be in transit over the weekend.

Returns/Restocking Fee

Approval is required for all returns. A 10% restocking fee will be applied to any orders refused or returned without prior authorization.